Privacy Policy

Last updated: April 2026

Introduction

Empire Work Stays is a trading name of Empire Signature Stays Ltd (“we”, “us”, “our”).

We are committed to protecting and respecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your personal data when you use our website or services.

Who We Are

Empire Signature Stays Ltd provides serviced accommodation for contractors, professionals, and short-term guests across the UK.

Contact details:

Email: info@empiresignaturestays.co.uk

Phone: 07770980615

Information We Collect

🔹 Information you provide directly

Full name
Email address
Phone number
Booking details (dates, property, number of guests)
Identification details (if required for bookings)
Communication records

🔹 Information collected automatically

IP address
Device type and browser
Website usage data
Cookies and tracking data

🔹 Information from third parties

We may receive your data from:

Booking platforms (e.g. Airbnb, Booking.com)
Corporate clients or employers booking on your behalf
Payment providers

How We Use Your Information

We use your personal data to:

Process and manage bookings
Communicate with you before, during, and after your stay
Provide customer support
Improve our website and services
Send service-related updates
Comply with legal obligations

Legal Basis for Processing

We rely on the following lawful bases:

Contractual necessity – to provide accommodation services
Legitimate interests – to operate and improve our business
Consent – for marketing communications
Legal obligation – to comply with applicable laws

Sharing Your Information

We may share your data with:

Payment processors
Booking platforms and channel managers
Cleaning and property management teams (limited info only)
IT and website providers
Professional advisors (legal, accounting)
Law enforcement or regulators when required

We do not sell your personal data.

International Data Transfers

Some of our third-party providers may store or process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

UK-approved standard contractual clauses
Providers with adequate data protection standards

Data Retention

We retain personal data only as long as necessary to:

Fulfil bookings and services
Meet legal, tax, and regulatory requirements
Resolve disputes

Retention periods may vary depending on the nature of the data.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability

To exercise your rights, contact us at the details above.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Marketing Communications

We may send you marketing communications if:

You have opted in
You have previously used our services (where permitted)

You can unsubscribe at any time via email or by contacting us.

Our website uses cookies and similar technologies to:

Ensure website functionality
Analyse traffic and usage
Improve user experience

You can manage cookies via your browser settings or our cookie banner.

Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Secure hosting and encryption
Access controls
Trusted third-party providers

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy policies or practices.

Children’s Data

Our services are not intended for individuals under 18.

We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

If you have any questions about this Privacy Policy or your data:

Empire Signature Stays Ltd

Email: info@empiresignaturestays.co.uk

Phone: 07770980615

Privacy Policy

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